Choose e-ticket as your delivery method. You can print your ticket yourself or show it on the screen of your mobile device upon entry to the performance. There is no service fee for e-tickets. The ticket(s) will be sent to you in PDF format via email. By downloading the Opera & Ballet mobile app, you can easily forward tickets to all members of your party. Any e-tickets you purchase will be saved in your user account. If necessary, just sign in to your account to print them again.
You can book tickets by telephone or at the FNO box office. Tickets cannot be booked in the online store or at Stockmann service desks. A charge of €5 applies to each booking. The bookings for individual tickets are valid for 1–2 weeks, but the tickets must be collected no later than 2 days before the performance. If you have a valid user account, you can also pay for any tickets you have booked in our online store. Please do not hesitate to contact our customer service if you need help signing in to your account.
Please note that bookings are not accepted for the special-priced tickets for the third balcony in the H price category. You can buy them directly from our service desks or online store.
You can order tickets and pay them by credit card or invoice by calling the FNO box office. We will ask for your credit card details (Visa, Eurocard, MasterCard) and charge your card for the total amount of your ticket order. You can choose to have your tickets sent to you by email or post.
Service and delivery fees:
– payment by invoice and delivery by post or email: €10 per order
– payment by credit card and delivery by post: €10 per order
– payment by credit card and delivery by email: €5 per order
When collecting the tickets you have booked at Stockmann, the Stockmann service fee of €1.50 per ticket will be added to the €1.50 per ticket booking fee.
Our online store accepts all the major cards (Visa, Eurocard, MasterCard), online bank transfer, user account credit, and online gift vouchers for the season currently on sale.
The FNO box office accepts cash, debit cards, Visa Electron and the major credit cards, as well as Finnish kulttuuriseteli culture vouchers (Smartum, Tyky-kuntoseteli, Tyky-Online and Virikeseteli), ePassi, Edenred card and mobile payment and Smartum Saldo card and SmartumPay remote payment.