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Customer service opening hours

Finnish National Opera and Ballet Customer Service (tickets & refreshments)

Mon–Fri 12–19, Sat 12–18
Helsinginkatu 58, 00260 Helsinki

Entrance on Oopperankuja on the Töölönlahti side.
On Mondays and holidays, the service desk opens 2 hours before the performance.

Both tickets and refreshments can be bought at our service desk.

24.12.-25.12  service desk  is closed and 26.12. service desk is open 2 hours before the performance. 1.1.2019 Service desk is closed.

Tickets from the Stockmann service desk

Helsinki, Espoo, Vantaa, Tampere and Turku

Please check the opening times of each department store via the Stockmann website.

Finnish National Opera & Ballet Phone service (tickets and refreshments)

(09) 4030 2211
Mon–Fri 9–18, Sat 12–18

Refreshments must be ordered by 4pm on the last working day before the performance.

Please note that orders made using our telephone service must be paid for during the call.

Groups, season tickets and accessible seats

open Mon to Fri 09.00–16.00
(09) 4030 2210

Closed 22.12.-26.12.2018 and 1.1.2019.

Refreshments for groups

Refreshments can be bought at the FNOB customer service desk, from the phone service and in our online store.

Enquiries about catering for groups over 20 persons: oopperamyynti[at]

Customer support for web shop (no ticket reservations)

(09) 4030 2212
Mon–Fri 9–20, Sat 11–18

24.12.-26.12.2018 and 1.1. 2019 customer support is closed.