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Your safety is important to us

Welcome to the Finnish National Opera and Ballet! We are taking the safety recommendations to mitigate the coronavirus pandemic extremely seriously. Our personnel have been trained accordingly.

We currently only sell 50% of our seats for performances in August and September. You can see the updated map of the auditorium for each performance in our online store when buying tickets.

Face masks are mandatory for every adult visiting the Opera House, unless they have a health condition preventing them from doing so. For safety reasons, we kindly ask that you bring a face mask with you. However, masks are available from our personnel if necessary. All our lobby personnel wear either a face mask or a face shield at all times.

You will find all the latest information for staying safe at the Opera House on this page. These important instructions and restrictions are valid until further notice.

Thank you for following the new safety measures with us. This enables everyone to enjoy Finnish National Opera and Ballet performances in a safe environment, now and in the future.

Please stay home if you have symptoms

You can cancel your tickets and refreshments as late as 7 hours before the performance starts. Please see the expections in our sales terms and conditions. Their value will be credited to your customer account. You must use all the credit in your user account during spring 2022.

Read more about cancellations

Hygiene is paramount

Wear a face mask. Hand sanitiser is available in the vicinity of each cloakroom. Please cough or sneeze into a disposable tissue or your upper sleeve, as well as refrain from shaking hands and hugging.

Remember to queue at a safe distance

Please maintain a 1–2 metre distance to other members of the audience, also while queuing. Adhere to the instructions provided and avoid close physical contact. Please arrive at the performance and the auditorium in good time. To prevent congestion, it’s also important to follow instructions from our personnel upon leaving the auditorium at the end of the performance.

How to ensure a safe visit

Please arrive early and ensure your ticket is ready for inspection as you enter the Opera House.

Please wear a face mask to adhere to official recommendations. 

Programme leaflets are only sold at the customer service desks of the Töölönlahti and Mannerheimintie entrances.

Please pay by card when possible.

Take your seat in good time to prevent congestion.

At the end of the performance, please leave the auditorium according to instructions from our personnel.

Our personnel are happy to help you whenever necessary, as well as ensure adherence to social distancing measures.

We have also implemented stricter cleaning procedures, including the cleaning of surfaces during every performance.

Watch the instructions: Safety comes first