All contacts

Customer service point and the Opera Shop

Mon 12 p.m. to 4 p.m.,
Tue–Fri 4 p.m. to 7 p.m.,
Saturdays and bank holidays from 2 hours before the performance. The customer service point closes when the performance starts.

Exceptions for opening times:
Customer service point is closed December 2nd, December 6th, December 24th and 25th and January 1st and 6th.
December 4th 5 p.m. to 7 p.m.
December 26th 12 p.m. to 2 p.m.
December 31st 12 p.m. to 4 p.m.

Opera House
Helsinginkatu 58, 00260 Helsinki

You can buy both tickets and refreshments at the customer service point. The entrance is located on the Töölönlahti bay side on Oopperankuja.

On performance days, the Opera Shop is open until the end of the 1st interval. If there is no interval, the shop closes when the performance starts.

Telephone service (tickets and refreshments)

+358 9 4030 2211 (local and mobile telephone charges apply)
Mon–Fri 10 a.m. to 5 p.m.

Please note that tickets and refreshments can’t be reserved by telephone. Orders must be paid for over the phone. Your call is not recorded.

Exceptions for opening times:
Telephone service is closed December 6th, December 24th to December 26th and January 1st and 6th.
December 2nd 10 a.m. to 1 p.m.

Season tickets, groups and accessible seats

+358 9 4030 2210 (local and mobile telephone charges apply)
Mon–Fri 10 a.m. to 5 p.m.
liput[at]opera.fi

Exceptions for opening times:
Telephone service is closed December 6th, December 24th to December 26th and January 1st and 6th.
December 2nd 10 a.m. to 1 p.m.

Refreshment orders

+358 9 4030 2213 (local and mobile telephone charges apply)
Mon–Fri 10 a.m. to 5 p.m.

Exceptions for opening times:
Telephone service is closed December 6th, December 24th to December 26th and January 1st and 6th.
December 2nd 10 a.m. to 1 p.m.

Refreshment orders for Mon–Fri performances can be made up until 11:30 a.m. on the performance date. For Saturday performances, telephone orders must be made by 4 p.m. on the Friday before.

Please note that refreshments can’t be reserved by telephone. Orders must be paid for over the phone. Your call is not recorded.

Refreshment orders for groups

Refreshments can be bought for groups of up to 20 people at the Opera House customer service point, via the telephone service as well as in our online store.

Enquiries for group orders for more than 20 people:

ravintola.oopperabaletti[at]restel.fi
+358 9 4030 2235 (local and mobile telephone charges apply)
Mon–Fri 10 a.m. to 5 p.m.

Online store support (no ticket sales/reservations, no refreshment orders)

+358 9 4030 2212 (local and mobile telephone charges apply)
Mon–Fri 10 a.m. to 5 p.m.

Exceptions for opening times:
Telephone service is closed December 6th, December 24th to December 26th and January 1st and 6th.
December 2nd 10 a.m. to 1 p.m.

MAnagement

You can find the contact details for the management assistants on the Management team page.

Fundraising and partnerships

External Relations Manager Lauri Pokkinen +358 44 262 7699

Read more about fundraising and partnerships at the Finnish National Opera and Ballet.

Music library

library[at]opera.fi

Archives

arkisto[at]opera.fi