refurbishment takes place over the summer
The Opera House celebrates its 30th anniversary this year. To mark the occasion, the building will be renovated and closed to visitors from 1 May to 31 August. The stage automation system of the Main Stage will be revamped, and the lobbies and foyers will see upgrades to the building systems as well as aesthetic improvements like repainting.
Our customer service point will be closed during the refurbishment, but we are still here to help. We’re at your service over the phone, via chat, and around the clock at our online store. You can also purchase tickets at the service desks of Stockmann department stores without reservation fees. Our customer service point will open 4 September at 12 p.m.
See Stockmann service desk opening times here. Please note that the Stockmann service desks charge a service fee of €1.50 per ticket, gift voucher or season ticket.
CUSTOMER SERVICE OPENING HOURS AND CONTACT DETAILS
Customer service point and the Opera Shop
Mon 12 p.m. to 4 p.m.,
Tue–Fri 4 p.m. to 7 p.m.,
Saturdays and bank holidays from 2 hours before the performance. The customer service point closes when the performance starts.
Opera House
Helsinginkatu 58, 00260 Helsinki
You can buy both tickets and refreshments at the customer service point. The entrance is located on the Töölönlahti bay side on Oopperankuja.
On performance days, the Opera Shop is open until the end of the 1st interval. If there is no interval, the shop closes when the performance starts.
Telephone service (tickets and refreshments)
+358 9 4030 2211 (local and mobile telephone charges apply)
Mon–Fri 10 a.m. to 5 p.m.
Please note that tickets and refreshments can’t be reserved by telephone. Orders must be paid for over the phone. Your call is not recorded.
Season tickets, groups and accessible seats
+358 9 4030 2210 (local and mobile telephone charges apply)
Mon–Fri 10 a.m. to 5 p.m.
liput[at]opera.fi
Refreshment orders
+358 9 4030 2213 (local and mobile telephone charges apply)
Mon–Fri 10 a.m. to 5 p.m.
Refreshment orders for Mon–Fri performances can be made up until 11:30 a.m. on the performance date. For Saturday performances, telephone orders must be made by 4 p.m. on the Friday before.
Please note that refreshments can’t be reserved by telephone. Orders must be paid for over the phone. Your call is not recorded.
Refreshment orders for groups
Refreshments can be bought for groups of up to 20 people at the Opera House customer service point, via the telephone service as well as in our online store.
Enquiries for group orders for more than 20 people:
ravintola.oopperabaletti[at]restel.fi
+358 9 4030 2235 (local and mobile telephone charges apply)
Mon–Fri 10 a.m. to 5 p.m.
Online store support (no ticket sales/reservations, no refreshment orders)
+358 9 4030 2212 (local and mobile telephone charges apply)
Mon–Fri 10 a.m. to 5 p.m.
Ongoing roadworks on Mannerheimintie
Transport connections are currently being impacted by the Mannerheimintie roadworks between and around the Kiasma Museum of Modern Art and the Opera House.
Tram lines 4 and 10 and some buses on Mannerheimintie are being diverted via Arkadiankatu and Runeberginkatu, which adds a few minutes to all travel times. Please check the HSL Route Planner for information about your public transport connections.Only one lane of traffic is in use on Mannerheimintie, so please account for possible congestion and longer travel times when arriving by private car. The Mäntymäenkenttä car park can only be reached via the Mäntymäki entrance from 4 September. Toivonkatu will also be closed from 11 October.
Zebra crossings near the tram stops for the Opera House will be closed from 14 November. The zebra crossing on the north side of the Helsinginkatu tram stops will not be in use, but a replacement zebra crossing will be available on the Töölönlahti bay side, at the Oopperankuja junction. Likewise, the zebra crossing on the south side of the Mannerheimintie tram stops will be closed, while the crossing on the Töölö Sports Hall side will remain open. Please also note that the zebra crossing across Mannerheimintie from the Opera House towards Runeberginkatu (next to the Carelia restaurant) is not in use.