Autumn 2021: order refreshments in advance
We are taking the safety of our audience and employees very seriously. All refreshments will be laid out on named tables. Please order your refreshments in good time through our online store, by telephone, at a customer service desk, or via the mobile app.
On the day of the performance, you can order refreshments by phone for Mon-Fri performances by 4 pm on the same day. For Saturday performances, telephone orders must be placed by 4pm on Friday. Same-day orders can be placed Monday–Friday at the customer service desk up to 4pm as well as one hour before the performance, Saturdays one hour before the performance.
A small selection of refreshments will be available at the service counters in the foyer, but these must be enjoyed while seated. All visitors are guaranteed a seat. Face masks are mandatory for every adult visiting the Opera House, unless they have a health condition preventing them from doing so.
The Opera House doors open 1.5 hours before a performance, and pre-performance refreshments will be laid out on tables one hour before the performance starts. Service counters will also open one hour before the performance. Please note that the service point in the Balcony Foyer is closed until further notice and that the wine lounge in the Main Foyer is only open before performances.
Please only visit us when you are feeling well! You can cancel your ticket and refreshments up to seven hours before the start of the performance. Read more about sales terms and conditions.